Patient Advocate (Call Center) - Work From Home

California Jobs; Hanford (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare services company is hiring a Patient Advocate to manage patient calls and inquiries from the comfort of your home. This role offers competitive pay, health benefits, and opportunities for career growth. If you possess excellent communication skills and are ready to help patients navigate medical billing, we encourage you to apply.

Benefits

Health benefits

401k match

Paid Time Off (PTO)

Career advancement opportunities

Qualifications

• Must be available and punctual for scheduled work shifts.
• Exceptional phone and listening skills required.
• Ability to manage multiple tasks while maintaining attention to detail.

Responsibilities

• Manage 60-80 patient calls daily regarding medical bills.
• Utilize the employer's platform for addressing patient questions.
• Lead the payment posting process and follow up on payments.

Skills

Exceptional phone skills

Strong listening skills

Strong written communication skills

Strong verbal communication skills

Attention to detail

Education

High School Diploma or GED

Job description

Patient Advocate (Call Center) - Work From Home

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $19.47 per hour
- Health benefits and 401k match available
- Paid Time Off (PTO) included
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the U.S.
- Immediate hiring for qualified candidates

What to Expect (Job Responsibilities):
- Manage an average of 60-80 incoming and outgoing patient calls daily regarding medical bills
- Utilize the employer's platform to address patient questions through inbound chats and phone calls
- Conduct appropriate outbound call campaigns
- Lead the payment posting process and follow up on defaulted payments
- Meet assigned team and individual metrics related to satisfaction and collections performance

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to manage multiple tasks and maintain attention to detail

How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or customer service role, especially within healthcare
- Familiarity with medical billing processes
- Experience with payment posting and collections

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #ImmediateHiring

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About the company

Notice

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