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Patient Advocate (Call Center) - Work From Home

California Jobs

Hanford (CA)

Remote

USD 10,000 - 60,000

Full time

2 days ago
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Job summary

A leading healthcare services company is hiring a Patient Advocate to manage patient calls and inquiries from the comfort of your home. This role offers competitive pay, health benefits, and opportunities for career growth. If you possess excellent communication skills and are ready to help patients navigate medical billing, we encourage you to apply.

Benefits

Health benefits
401k match
Paid Time Off (PTO)
Career advancement opportunities

Qualifications

  • Must be available and punctual for scheduled work shifts.
  • Exceptional phone and listening skills required.
  • Ability to manage multiple tasks while maintaining attention to detail.

Responsibilities

  • Manage 60-80 patient calls daily regarding medical bills.
  • Utilize the employer's platform for addressing patient questions.
  • Lead the payment posting process and follow up on payments.

Skills

Exceptional phone skills
Strong listening skills
Strong written communication skills
Strong verbal communication skills
Attention to detail

Education

High School Diploma or GED

Job description

Patient Advocate (Call Center) - Work From Home

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $19.47 per hour
- Health benefits and 401k match available
- Paid Time Off (PTO) included
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the U.S.
- Immediate hiring for qualified candidates

What to Expect (Job Responsibilities):
- Manage an average of 60-80 incoming and outgoing patient calls daily regarding medical bills
- Utilize the employer's platform to address patient questions through inbound chats and phone calls
- Conduct appropriate outbound call campaigns
- Lead the payment posting process and follow up on defaulted payments
- Meet assigned team and individual metrics related to satisfaction and collections performance

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to manage multiple tasks and maintain attention to detail

How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or customer service role, especially within healthcare
- Familiarity with medical billing processes
- Experience with payment posting and collections

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #ImmediateHiring

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company
Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.

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