Vehicle Delivery & Customer Experience Advocate

Carvana; Fairfield (CT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with Carvana match

Overtime during busy seasons

Health insurance

Dental & Vision

Job summary

Carvana is seeking enthusiastic Customer Advocates to join our growing team. The role focuses on delivering happiness to customers during the car-buying journey and requires at least 2 years of customer-facing experience.

Expect a shift from 11am to 9pm with a seven-day workweek and rotating days off. Starting pay is $20 per hour with potential increases based on performance, and there are opportunities to rise to higher pay levels within the first year.

Qualifications

• 2+ years of customer-facing experience is required.
• Ability to read, write, speak and understand English.

Responsibilities

• Deliver vehicles to customers and assist with paperwork.
• Assist customers and ensure a high level of satisfaction.
• Maintain safety and vehicle handling standards.

Skills

Customer-facing experience

Communication

English literacy

Job description

Carvana is seeking enthusiastic Customer Advocates to join our growing team. The role focuses on delivering happiness to customers during the car-buying journey and requires at least 2 years of customer-facing experience.

Expect a shift from 11am to 9pm with a seven-day workweek and rotating days off. Starting pay is $20 per hour with potential increases based on performance, and there are opportunities to rise to higher pay levels within the first year.