Customer Accounts & Solutions Specialist

Hunter Communications; Central Point (OR); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Disability insurance

Life insurance

Generous vacation and sick leave

401(k) with employer match

Commission opportunities

Job summary

Hunter Communications in Central Point, Oregon is seeking a Customer Account Specialist to handle inbound sales inquiries and guide prospective customers in tailored internet and phone solutions. The role requires strong communication skills, customer service experience, and proficiency in CRM systems. Employees benefit from a comprehensive package including medical coverage, a 401(k) with employer match, and potential commissions. The base salary is $40,000 annually, with average earnings of $82,000 including commissions.

Qualifications

• Prior experience in customer service, sales, or call center environments preferred.
• Ability to work independently and as part of a team.
• A proactive approach to problem-solving and customer engagement.

Responsibilities

• Handle inbound sales inquiries and guide customers through the selection process.
• Process customer orders from phone, email, text, chat, and website inquiries.
• Work closely with cross-functional teams, including managers and senior leadership.

Skills

Strong communication

Problem-solving

Multitasking

Customer service

Relationship-building

Adaptability

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Salesforce

Rev.io

Google Suite

Job description

Hunter Communications in Central Point, Oregon is seeking a Customer Account Specialist to handle inbound sales inquiries and guide prospective customers in tailored internet and phone solutions. The role requires strong communication skills, customer service experience, and proficiency in CRM systems. Employees benefit from a comprehensive package including medical coverage, a 401(k) with employer match, and potential commissions. The base salary is $40,000 annually, with average earnings of $82,000 including commissions.