Customer Account Coordinator

International Paper; Dover (DE); On-site; USD 48,000 - 64,000; Full time

Job summary

International Paper in Dover, DE seeks a Customer Account Coordinator to manage direct customer communications, estimate and enter orders, and support Sales, Manufacturing and Shipping to ensure on-time deliveries.

This salaried full-time role handles multiple accounts with high complexity, coordinating with production staff and account managers to maintain strong customer relationships and efficient order flow.

Responsibilities

• Communicate with customers, estimate and enter orders, and support Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries; Responsible for multiple accounts of small to medium customers with high complexity.
• Take customer orders either directly from customers or account managers.
• Place orders on a timely basis for purchases of materials and supplies to be used in production.

Job description

Job Description

Position Title:

Customer Account Coordinator

Pay Rate :

$48,300 - $64,400

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift :

Salaried Full-Time

Physical Location:

Dover, DE

The Job You Will Perform:

• Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries; Responsible for multiple accounts of small to medium customers with high complexity.

• Take customer orders either directly from customers or account managers.

• Place orders on a timely basis for purchases of materials and supplies to be used in production.