Customer Accounts & On-Time Deliveries Coordinator

International Paper; Fort Smith (AR); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k)

Paid Time Off

Education & Development

Student Loan Repayment Assistance

Voluntary Benefits

Job summary

International Paper in Fort Smith, AR is seeking a Customer Account Coordinator to communicate with customers, enter orders, and coordinate purchases to ensure on-time deliveries. The role supports Sales, Manufacturing and shipping, with a focus on maintaining strong customer relationships.

The position requires a high school diploma or GED, with preferred manufacturing and data-entry experience, and five years in customer relations. A comprehensive benefits package is offered.

Qualifications

• High school diploma or GED required.
• Manufacturing experience preferred.
• Data-entry experience preferred.
• Experience in corrugated box industry preferred.
• Five years of customer relations experience; 1+ years industry-specific preferred.
• Strong communication and customer-focus.

Responsibilities

• Communicate with customers, estimate and enter orders.
• Take orders from customers or account managers.
• Place orders for materials for production.
• Update customers on order status, quotations, changes and confirmations.
• Process purchase orders and coordinate account credits.
• Collaborate with production to achieve on-time delivery.

Skills

Customer relations

Communication

Data entry

Attention to detail

Education

High school diploma or GED

Tools

KIWI system

Job description

International Paper in Fort Smith, AR is seeking a Customer Account Coordinator to communicate with customers, enter orders, and coordinate purchases to ensure on-time deliveries. The role supports Sales, Manufacturing and shipping, with a focus on maintaining strong customer relationships.

The position requires a high school diploma or GED, with preferred manufacturing and data-entry experience, and five years in customer relations. A comprehensive benefits package is offered.