Customer Account Coordinator: Orders, Delivery & Production Ops

International Paper; Dover (DE); On-site; USD 48,000 - 64,000; Full time

Job summary

International Paper in Dover, DE seeks a Customer Account Coordinator to manage direct customer communications, estimate and enter orders, and support Sales, Manufacturing and Shipping to ensure on-time deliveries.

This salaried full-time role handles multiple accounts with high complexity, coordinating with production staff and account managers to maintain strong customer relationships and efficient order flow.

Responsibilities

• Communicate with customers, estimate and enter orders, and support Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries; Responsible for multiple accounts of small to medium customers with high complexity.
• Take customer orders either directly from customers or account managers.
• Place orders on a timely basis for purchases of materials and supplies to be used in production.

Job description

International Paper in Dover, DE seeks a Customer Account Coordinator to manage direct customer communications, estimate and enter orders, and support Sales, Manufacturing and Shipping to ensure on-time deliveries.

This salaried full-time role handles multiple accounts with high complexity, coordinating with production staff and account managers to maintain strong customer relationships and efficient order flow.