Customer Account Specialist - Full-Time with Paid Training

Merixcen; Houston (TX); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Immediate start

Paid training

Full-time employment

Career growth opportunities

Mentorship and ongoing support

Supportive team environment

Opportunities for advancement

Job summary

Merixcen in Houston is seeking a Customer Account Representative to support customer accounts and answer service-related questions, ensuring a positive and professional experience with every interaction. This full-time role offers paid training, mentorship, and opportunities for advancement within a supportive team, emphasizing reliability, strong communication, and a customer-first approach.

You will collaborate with teammates to resolve inquiries, document interactions, and contribute to

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and listening skills.
• Excellent interpersonal skills.
• Customer-focused and professional attitude.
• Strong problem-solving abilities.
• Reliable and punctual.
• Comfortable learning new systems and procedures.

Responsibilities

• Assist customers with account and service-related questions.
• Listen carefully to customer needs and concerns.
• Provide information based on established company guidelines.
• Help resolve routine customer issues and requests.
• Identify appropriate solutions and next steps.
• Escalate complex concerns to the appropriate team member.
• Maintain a professional and helpful approach during customer interactions.
• Meet established service and performance expectations.
• Help provide a consistent and positive customer experience.

Skills

Verbal communication

Listening skills

Interpersonal skills

Customer focus

Problem solving

Reliability

Punctuality

Adaptability

Education

High school diploma or equivalent

Job description

Merixcen in Houston is seeking a Customer Account Representative to support customer accounts and answer service-related questions, ensuring a positive and professional experience with every interaction. This full-time role offers paid training, mentorship, and opportunities for advancement within a supportive team, emphasizing reliability, strong communication, and a customer-first approach.

You will collaborate with teammates to resolve inquiries, document interactions, and contribute to