Customer Service Specialist — Paid Training & Growth

Exelare; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Exelare in Houston, TX is seeking an entry-level Call Center Agent to assist customers, respond to inquiries, and share information about products and services. This role emphasizes strong communication, problem-solving, and a commitment to developing customer service experience.

Ideal candidates maintain a friendly, patient demeanor and are eager to learn through paid training and ongoing mentorship. This position offers hands-on customer service exposure and opportunities for growth within a

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening skills.
• Friendly, patient, and professional demeanor.
• Customer-focused attitude.
• Strong problem-solving abilities.
• Reliable, adaptable, and motivated to learn.
• Previous call center, customer service, retail, hospitality, or sales experience is a plus but not required.

Responsibilities

• Respond to customer inquiries in a friendly and professional manner.
• Provide accurate information about products, services, and company offerings.
• Listen carefully to customer needs and questions.
• Identify customer needs and recommend appropriate solutions.
• Assist customers with routine questions and service requests.
• Follow up with customers and prospective customers when appropriate.
• Support customer satisfaction and relationship-building initiatives.
• Communicate promotional information clearly and professionally.
• Assist with customer outreach and lead generation activities.
• Communicate customer feedback and recurring questions to the team.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Active listening

Customer focus

Problem solving

Reliability

Education

High school diploma or equivalent

Job description

Exelare in Houston, TX is seeking an entry-level Call Center Agent to assist customers, respond to inquiries, and share information about products and services. This role emphasizes strong communication, problem-solving, and a commitment to developing customer service experience.

Ideal candidates maintain a friendly, patient demeanor and are eager to learn through paid training and ongoing mentorship. This position offers hands-on customer service exposure and opportunities for growth within a