Customer Account Representative

Rent-A-Center; Town of Greece (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Account Representative to join their dynamic team. This full-time role offers a competitive hourly rate and a consistent schedule, allowing you to provide exceptional service to customers both in-store and at their homes. With a focus on delivering top-notch customer experiences, you'll be responsible for managing rental orders, ensuring product delivery, and maintaining store presentation. The company fosters an award-winning culture with opportunities for advancement and provides comprehensive benefits, making it an ideal place for those looking to grow their careers while making a positive impact on customers' lives.

Benefits

Paid Time Off

Sundays Off

Consistent Schedule

Weekly Pay

Comprehensive Benefits

401(k) with Company Match

Qualifications

• Strong communication and customer service skills are essential.
• Ability to lift and move heavy items is required.

Responsibilities

• Provide friendly, top-notch service in stores and over the phone.
• Safely load/unload and install products while maintaining vehicles.
• Keep the store organized, clean, and presentable.

Skills

Customer Service Skills

Communication Skills

Ability to Lift Heavy Items

Education

High School Diploma or Equivalent

Job description

Join to apply for the Customer Account Representative role at Rent-A-Center.

Overview

Interested in a minimum starting hourly rate of $15.17 to $17.85? Here are some benefits:

• Paid Time Off and Sundays Off
• Full-Time Employment with a Consistent Schedule
• Weekly Pay
• Award-Winning Culture and Opportunities for Advancement
• Comprehensive Benefits including Medical, Dental, Vision, Life Insurance, 401(k) with company match, and more

Responsibilities

1. Customer Service: Provide friendly, top-notch service in stores, in customers' homes, and over the phone, including obtaining new rental orders.
2. Deliveries & Pickups: Safely load/unload and install products, maintain vehicles, and follow handling procedures.
3. Merchandising: Keep the store organized, clean, and presentable, refurbishing merchandise as needed.

Minimum Requirements

• High school diploma or equivalent
• At least 18 years old
• Valid driver’s license and good driving record
• Ability to lift and move heavy items
• Strong communication and customer service skills

Additional Traits

• Career-oriented mindset
• Desire to improve customers' lives
• Willingness to learn
• Grit and determination

Physical Demands

This role requires active movement, including standing, walking, bending, and lifting heavy items. Adherence to safety guidelines is mandatory.

Work Hours

Full-time hours from Monday to Saturday, with Sundays and one weekday off. Hours may vary based on business needs.

Additional Information

Rent-A-Center is an equal opportunity employer committed to diversity and inclusion. Other duties may be assigned as needed.