Customer Account & Order Support Specialist

Airlite Plastics Co.; Omaha (NE); On-site; USD 42,000 - 65,000; Full time

Job summary

Airlite Plastics Co. is seeking a Customer Account Specialist in Omaha, NE to support internal and external customers with orders, deliveries, invoicing, and returns. The role emphasizes accurate data entry and timely communication to ensure customer satisfaction.

Responsibilities include handling pricing changes, credits, and coordinating with accounting to verify customer credits and payment status. Effective collaboration with the team is essential to meet deadlines and maintain service

Qualifications

• Experience handling customer inquiries and resolving issues.
• Familiarity with invoicing, order entry, and credits/returns.
• Strong written and spoken communication skills.

Responsibilities

• Serve as the first point of contact for customers.
• Process orders, pricing, delivery dates, and changes.
• Coordinate with accounting on invoicing and credits/returns.

Skills

Customer service

Order processing

Communication

Team coordination

Education

Associate degree in Business (preferred)

High School Diploma

Tools

ERP system

CRM software

Job description

Airlite Plastics Co. is seeking a Customer Account Specialist in Omaha, NE to support internal and external customers with orders, deliveries, invoicing, and returns. The role emphasizes accurate data entry and timely communication to ensure customer satisfaction.

Responsibilities include handling pricing changes, credits, and coordinating with accounting to verify customer credits and payment status. Effective collaboration with the team is essential to meet deadlines and maintain service