Customer Account Manager (Fully Remote)

Tenna; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO

Volunteer Time Off

401k match

Dependent Care

employee referral bonuses

Job summary

Tenna is seeking an experienced Customer Account Manager to act as trusted partners to customers and advise them on how the Tenna platform can provide more value.

The role involves actively managing a book of business to minimize churn and drive healthy growth, while acting as a trusted advisor to assigned accounts and ensuring business processes are met. Tenna offers competitive compensation and robust benefits in a team that values quality and continuous learning.

Responsibilities

• Actively manages a book of business to minimize churn and drive healthy growth.
• Acts as a trusted advisor to assigned accounts, ensuring business processes are met.
• Helps drive product adoption and derives value from the solution.
• Competitive compensation packages and opportunities for growth.
• Robust, low-cost benefit packages including PTO, Volunteer Time Off, 401k match, Dependent Care, and employee referral bonuses.

Job description

• Tenna is seeking an experienced Customer Account Manager to act as trusted partners to customers and advise them on how the Tenna platform can provide more value.
• The role involves working closely with dedicated accounts to uncover unmet needs and proactively identify ways the platform can better serve customers.

Why Tenna?

• We believe each day holds more potential than the one before and that every new discovery leads to something better.
• The team defines itself as quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.

Responsibilities

• Actively manages a book of business to minimize churn and drive healthy growth.
• Acts as a trusted advisor to assigned accounts, ensuring business processes are met.
• Helps drive product adoption and derives value from the solution.
• Competitive compensation packages and opportunities for growth.
• Robust, low-cost benefit packages including PTO, Volunteer Time Off, 401k match, Dependent Care, and employee referral bonuses.

Tenna empowers customers to control their mixed assets anytime, anywhere, on one comprehensive platform. We are a team of quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.