Customer Account & Logistics Specialist

Webco Industries, Inc.; Hyde Park (OK); On-site; USD 42,000 - 56,000; Full time

Job summary

Webco Industries, Inc. seeks a Customer Account Representative for the Port of Muskogee to serve as the primary contact for external slit customers, the raw material planning group, and operations.

You will manage cradle-to-grave customer needs and monitor inventory to ensure service levels and accurate shipping. Based at the Port of Muskogee, this role coordinates shipments and invoicing from the Muskogee plant to Oklahoma Carbon, and reports to the OKC Plant Scheduling Manager.

Responsibilities

• Coordination and management of communications between the Customer, Raw Material Planning, and Operations.
• Receives Webco and customer master coils into SAP upon arrival.
• Creates slit work orders for Webco’s external customers.
• Maintains scheduling agreements with customer requirements to provide excellent customer service and meet shipping needs.
• Posts and invoices all customer shipped material.
• Reviews all aged coils and mults monthly and works with the customer to properly disposition materials.
• Creates and maintains transport orders from Muskogee to Oklahoma Carbon.
• Works with carriers to schedule outbound trucks for slit mults shipping to Oklahoma Carbon.
• Creates all necessary truck paperwork while on shift and maintains records.
• Coordinates scrap pickups.

Job description

Webco Industries, Inc. seeks a Customer Account Representative for the Port of Muskogee to serve as the primary contact for external slit customers, the raw material planning group, and operations.

You will manage cradle-to-grave customer needs and monitor inventory to ensure service levels and accurate shipping. Based at the Port of Muskogee, this role coordinates shipments and invoicing from the Muskogee plant to Oklahoma Carbon, and reports to the OKC Plant Scheduling Manager.