Customer Account Liaison (Temporary)

University of Nebraska–Lincoln; Nebraska; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

The Food Allergy Research and Resource Program (FARRP) at the University of Nebraska–Lincoln seeks a Customer Account Liaison (Temporary) to verify billing data, maintain records, and support ISO filing. This on-site role is based at the Nebraska Innovation Campus in Lincoln, NE and is categorized as a full-time temporary position.

Responsibilities include updating invoices, pursuing delinquent accounts, coordinating with laboratories, and providing clerical support to FARRP staff.

Qualifications

• High school diploma or equivalent plus two (2) years of administrative support, accounting, or related experience.
• Strong computer skills, including proficiency with Microsoft Office Suite and virtual meeting platforms such as Teams, Zoom, or similar programs.
• Excellent customer service and communication skills.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.

Responsibilities

• Verify and update accounts payable and billing contact information.
• Maintain customer records, including correcting invoices, documenting edits, and recording communications.
• Track and maintain records of rejected invoices, update spreadsheets, and document invoice activity.
• Organize and maintain electronic and paper filing systems and assist with ISO file retention requirements.
• Review and update purchase order information, make invoice corrections, and submit revised invoices to customers.
• Initiate customer follow-up regarding outstanding invoices and perform collection activities on delinquent accounts.
• Update and maintain delinquent customer account information and provide regular account status updates.
• Provide clerical and administrative support to FARRP laboratory staff as needed.

Skills

Customer service

Communication

Organization

Microsoft Office

Team collaboration

Education

High school diploma or equivalent + 2 years administrative support/related experience

Tools

Microsoft Office Suite

Teams

Zoom

Job description

University of Nebraska-Lincoln Employment Website

Please see Special Instructions for more details.

Position Information

Position Information

EEO Statement

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See Notice of Nondiscrimination

Working Title

Department

Department NE Innovation Campus Business Ctr-3028

Requisition Number

Requisition Number S_260817

Posting Open Date

Posting Open Date 10/06/2026

Application Review Date: (To ensure consideration, please submit all application materials before review date)

Application Review Date: (To ensure consideration, please submit all application materials before review date) 10/27/2026

Posting Close Date

Open Until Filled Yes

Description of Work

The Food Allergy Research and Resource Program ( FARRP ) works to develop and provide the food industry with credible information, expert opinions, tools, and services relating to a broad range of food allergen topics. FARRP takes a comprehensive approach, working and collaborating with research institutions, governmental authorities, consumer groups, and scientific societies around the globe to improve the safety of food products for consumers.

As the Customer Account Liaison (Temporary), you will:

• Verify and update accounts payable and billing contact information.
• Maintain customer records, including correcting invoices, documenting edits, and recording communications.
• Track and maintain records of rejected invoices, update spreadsheets, and document invoice activity.
• Organize and maintain electronic and paper filing systems and assist with ISO file retention requirements.
• Review and update purchase order information, make invoice corrections, and submit revised invoices to customers.
• Initiate customer follow-up regarding outstanding invoices and perform collection activities on delinquent accounts.
• Update and maintain delinquent customer account information and provide regular account status updates.
• Provide clerical and administrative support to FARRP laboratory staff as needed.

This position is located on Nebraska Innovation Campus in Lincoln, NE. In the UNL system, this full time position is categorized as an O/S Temporary Hourly staff position.

About Us

At the University of Nebraska–Lincoln, we’re proud to be consistently recognized by Forbes as a top employer and recently earned the Lincoln Family Friendly Workplace certification. We are known for our welcoming, supportive environment, commitment to professional growth, and outstanding benefits. UNL isn’t just a workplace; it’s a place to build your career and make a meaningful impact in Nebraska.

Temporary employees may be appointed for a period of up to two years. Those appointed for more than six months are eligible for benefits from the beginning of the appointment, provided the position is half-time (.50 FTE ) or greater. Those appointed for six months or less are not eligible for benefits.

Benefits for eligible temporary employees include:

• Paid time off including vacation and sick leave
• Comprehensive insurance options including health, dental, vision, and life insurance
• High school diploma or equivalent plus two (2) years of administrative support, accounting, or related experience. Additional years of completed relevant education may substitute for experience on a year-for-year basis.
• Strong computer skills, including proficiency with Microsoft Office Suite and virtual meeting platforms such as Teams, Zoom, or similar programs.
• Excellent customer service and communication skills.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.

Preferred Qualifications

Pre-Placement Driving Record Review Required

Pre-Placement Driving Record Review Required No

Physical Required

Physical Required No

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No

Criminal History Background Check Required

Criminal History Background Check Required Yes

Work Location (City, State) Lincoln, NE

Job Type Full-Time Temporary