Temp Customer Account Liaison — Billing & Records

University of Nebraska–Lincoln; Nebraska; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

The Food Allergy Research and Resource Program (FARRP) at the University of Nebraska–Lincoln seeks a Customer Account Liaison (Temporary) to verify billing data, maintain records, and support ISO filing. This on-site role is based at the Nebraska Innovation Campus in Lincoln, NE and is categorized as a full-time temporary position.

Responsibilities include updating invoices, pursuing delinquent accounts, coordinating with laboratories, and providing clerical support to FARRP staff.

Qualifications

• High school diploma or equivalent plus two (2) years of administrative support, accounting, or related experience.
• Strong computer skills, including proficiency with Microsoft Office Suite and virtual meeting platforms such as Teams, Zoom, or similar programs.
• Excellent customer service and communication skills.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.

Responsibilities

• Verify and update accounts payable and billing contact information.
• Maintain customer records, including correcting invoices, documenting edits, and recording communications.
• Track and maintain records of rejected invoices, update spreadsheets, and document invoice activity.
• Organize and maintain electronic and paper filing systems and assist with ISO file retention requirements.
• Review and update purchase order information, make invoice corrections, and submit revised invoices to customers.
• Initiate customer follow-up regarding outstanding invoices and perform collection activities on delinquent accounts.
• Update and maintain delinquent customer account information and provide regular account status updates.
• Provide clerical and administrative support to FARRP laboratory staff as needed.

Skills

Customer service

Communication

Organization

Microsoft Office

Team collaboration

Education

High school diploma or equivalent + 2 years administrative support/related experience

Tools

Microsoft Office Suite

Teams

Zoom

Job description

The Food Allergy Research and Resource Program (FARRP) at the University of Nebraska–Lincoln seeks a Customer Account Liaison (Temporary) to verify billing data, maintain records, and support ISO filing. This on-site role is based at the Nebraska Innovation Campus in Lincoln, NE and is categorized as a full-time temporary position.

Responsibilities include updating invoices, pursuing delinquent accounts, coordinating with laboratories, and providing clerical support to FARRP staff.