Custom Framing Specialist — In-Store Customer Service

Michaels; Chelmsford (MA); On-site; USD 22,000 - 26,000; Full time

Job summary

Michaels is seeking a Store Associate in Chelmsford, MA to help customers create custom framing solutions and assist with framing orders. You will work to deliver a clean, well merchandised store and provide friendly service to every shopper in a fast-paced retail environment.

The role emphasizes operating framing equipment, basic computer tasks, and accurate product processing while supporting omni-channel processes and SOPs. Availability includes nights and weekends.

Qualifications

• Basic computer skills required and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience or experience selling products/services preferred.

Responsibilities

• Adhere to SOPs and company programs to ensure compliance.
• Complete framing orders with quality and on time.
• Maintain the ready-made frame department and related areas.
• Deliver friendly customer service and help customers find products.

Tools

Framing equipment

Glass cutter

Basic computer skills

Basic measuring skills

Job description

Michaels is seeking a Store Associate in Chelmsford, MA to help customers create custom framing solutions and assist with framing orders. You will work to deliver a clean, well merchandised store and provide friendly service to every shopper in a fast-paced retail environment.

The role emphasizes operating framing equipment, basic computer tasks, and accurate product processing while supporting omni-channel processes and SOPs. Availability includes nights and weekends.