Custom Framing Sales Leader

Michaels Stores; Petaluma (CA); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discount programs

Job summary

Michaels Stores in Petaluma, CA, is hiring a Store Lead for the framing team. You will lead and coach framers, help customers create framing solutions, and drive custom framing sales while ensuring excellent service.

As MOD, you will work with the Store Manager on SOPs, inventory, safety, and training. The role requires flexibility for nights, weekends, and early mornings in a busy retail environment.

Qualifications

• Basic computer skills.
• Previous custom framing experience is preferred.
• Retail management experience is preferred.
• Experience leading a sales team is preferred.

Responsibilities

• Lead and coach a team of framers focused on building customer relationships and framing solutions.
• Drive custom framing sales and assist customers in creating winning framing solutions.
• Assist Store Manager with SOP compliance and adherence to company policies and standards; ensure store conditions and results.
• Plan workload with Store Manager to deliver high-quality framing solutions on time.
• Manage inventory, shrink and safety programs; serve as Manager on Duty (MOD).
• Participate in interviewing, onboarding, coaching, and training of new team members; support Talent Development activities.
• Promote company values and act as a role model for others; engage with customers respectfully.
• Assist with Omni-channel processes and other duties as assigned.

Skills

Basic computer skills

Retail management experience

Experience leading a sales team

Job description

Michaels Stores in Petaluma, CA, is hiring a Store Lead for the framing team. You will lead and coach framers, help customers create framing solutions, and drive custom framing sales while ensuring excellent service.

As MOD, you will work with the Store Manager on SOPs, inventory, safety, and training. The role requires flexibility for nights, weekends, and early mornings in a busy retail environment.