Custom Framing Sales Leader

Michaels; Canton (OH); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical, dental, and vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

various voluntary insurance options

employee discounts

partner discount programs

Job summary

The Michaels Companies Inc. in Canton, GA, is seeking a Store Lead Framer to coach a team of framers and drive custom framing sales.

You will partner with the Store Manager to plan workloads, deliver high-quality framing solutions, and coach staff to meet KPI targets. Responsibilities include inventory control, safety programs, onboarding and training of new team members, and ensuring exceptional customer service in a fast-paced retail environment.

Qualifications

• Basic computer skills.
• Previous custom framing experience preferred.
• Retail management experience preferred.
• Experience leading a sales team.

Responsibilities

• Assist Store Manager in leading and managing SOP compliance and company programs.
• Develop and coach the team selling behaviors.
• Lead high-quality custom framing solutions for customers on time.
• Achieve KPI targets and manage framing team KPIs.
• Manage inventory, shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Assist with interviewing, onboarding, coaching, and performance management.
• Interact with others professionally and support omni-channel processes.

Skills

Basic computer skills

Previous custom framing experience

Retail management experience

Experience leading a sales team

Job description

The Michaels Companies Inc. in Canton, GA, is seeking a Store Lead Framer to coach a team of framers and drive custom framing sales.

You will partner with the Store Manager to plan workloads, deliver high-quality framing solutions, and coach staff to meet KPI targets. Responsibilities include inventory control, safety programs, onboarding and training of new team members, and ensuring exceptional customer service in a fast-paced retail environment.