Custodial Manager-Beaverton, OR

CBRE Group, Inc.; Beaverton (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

CBRE Group, Inc. seeks a Custodial Manager for a large campus office in Beaverton, Oregon. You will oversee on-site custodial operations, vendor relationships, and logistics support for company events.

You will lead a small team, set KPIs, monitor performance, and implement process improvements to ensure high cleaning standards.

This role requires 3–5 years of relevant experience, proficiency with MS Office and work-order systems, and the ability to operate without visa sponsorship.

Qualifications

• 3–5 years of custodial or facilities management experience.
• Experience leading direct reports.
• Strong communication and problem-solving skills.
• Proven vendor management experience.

Responsibilities

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues cross-collaborating with multiple teams.
• Own and manage all cleaning feedback or complaints to resolution and propose improvements.
• Plan and implement best-practice initiatives to maintain high cleaning standards with vendor partners.
• Oversee small projects with vendors and facilities team; set and track deadlines.
• Provide professional support to the business on service-related matters and contractual issues.
• Confirm KPIs/SLAs are met and address non-compliance professionally.
• Collaborate with management to develop and oversee the service line budget and cost-saving initiatives.

Skills

Team leadership

Vendor management

MS Office

Work order software

Communication

Education

Bachelor's degree preferred

Tools

Work order software

Job description

About the Role:

As a CBRE Custodial Manager, you will be responsible for the implementation of on-site custodial operations within a large campus office setting.

This job is part of the Facilities Management function. Through managed vendor relationships, this individual is responsible for ensuring the cleanliness of client buildings and providing both custodial and logistics support for company events.

What You'll Do:

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues, including those not evident in existing systems and processes. This will frequently involve cross-collaboration with multiple teams.
• Take full ownership and management to the conclusion of all cleaning feedback or complaints. Identify and develop proposals for problem solving and process improvement.
• Strategic planning and implementation of best practice initiatives and innovation, ensuring high-quality standards for cleaning and operational practices are fulfilled by vendor partners.
• Oversee small project implementation in coordination with vendors and facilities management team. Set and track staff and department deadlines.
• Provide professional support to the business in service-related matters and to clients in all contractual matters.
• Confirm performance measures (KPIs/SLAs) are adhered to and any non-compliance is resolved in a professional manner. This includes performance monitoring, evaluation and reporting.
• Collaborate with management to develop and oversee service line budget, including day-to-day oversight and cost-saving initiatives.

What You'll Need:

• Bachelor's Degree preferred with 3-5 years relevant experience. In lieu of a degree, a combination of education and experience will be considered.
• Fulfill the physical requirements of this role. This includes walking and climbing stairs, with potential for occasional light lifting (<50 lbs).
• Experience leading direct reports, including performance review and development.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Functional experience utilizing Microsoft Office products. Strong preference for experience utilizing work order software.
• Vendor management experience. Experience with labor relations/CBAs preferred.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.