Workplace Experience Coordinator (Phoenix, AZ)

CBRE Group, Inc.; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to act as the administrative anchor for our multi-story Phoenix office.

You will manage meeting logistics, front desk support, space management, and internal communications to ensure a welcoming, productive environment for occupants. Ideal candidates are proactive, organized, and service-oriented, with 2–5 years of client-facing or hospitality experience, strong computer skills in Microsoft Office and Google Suite, and the ability to

Qualifications

• High School Diploma or GED with 2–5 years of job-related experience.
• Demonstrated experience in a client-facing or hospitality-oriented role.
• Strong written and verbal communication, professional interaction at all levels.
• Proven administrative experience in office coordination or support.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• Coordinate meeting room setup and configuration for various events.
• Manage meeting room calendar, scheduling, and logistics for efficient space use.
• Set up, operate, and troubleshoot AV equipment and provide light technical support.
• Provide front desk coverage, greet visitors, and direct vendors and onsite staff.
• Handle general administrative duties and act as central point of contact for inquiries.
• Assist with reception operations and support various office areas as needed.
• Maintain stock levels of office supplies and replenish as required.
• Keep communal areas clean and stocked with coffee and supplies.
• Assist with space management programs and document seating and locations.
• Move and rearrange furniture up to 50 lbs as needed for meetings and setups.
• Deliver excellent customer service and build internal connections to improve operations.
• Coordinate with vendors supplying services or goods to the workplace.
• Communicate clearly and follow directions from management.

Skills

Client-facing

Hospitality-oriented

Administrative support

Education

High School Diploma or GED

Tools

Microsoft Office

Google Suite

Job description

About the Role:

As a CBRE Workplace Experience Coordinator, you will be the integral administrative anchor of our multi story corporate office in Phoenix, AZ. This dynamic, client-facing role is crucial in creating a seamless, productive, and welcoming environment for all occupants of our corporate office. This role encompasses a broad range of responsibilities, from managing meeting logistics and supporting front desk operations to assisting with office space management and fostering strong internal connections.

We are looking for someone that is proactive, adaptable, and highly organized individual with exceptional customer service and communication skills, ready to hit the ground running in a fast-paced environment.

What You’ll Do:

• Coordinate the setup and configuration of meeting rooms for various purposes, including training sessions and all-hands meetings.
• Manage the meeting room calendar, scheduling, and logistics to ensure efficient use of space.
• Set up, operate, and troubleshoot projectors and other audio-visual equipment.
• Assist with minor technical support for AV issues during meetings.
• Provide comprehensive front desk coverage, including greeting, directing, and assisting vendors, visitors, and onsite team members.
• Manage general administrative duties and act as a central point of contact for inquiries.
• Assist with the reception desk operations as needed, while also supporting various office areas.
• Maintain and monitor stock levels of office supplies, submitting replenishment requests as necessary.
• Ensure communal areas, such as coffee stations, are well-maintained, clean, and stocked with fresh coffee and supplies.
• Assist with space management programs, including documenting seating arrangements and department locations to facilitate easy employee location.
• Perform light physical tasks, including moving and rearranging furniture (up to 50 lbs) to accommodate various meeting and office configurations.
• Deliver outstanding customer service to all internal and external stakeholders, fostering positive relationships.
• Build a strong network of connections with onsite coworkers to enhance operational efficiency and support.
• Provide general assistance and support to colleagues across the office as required.
• Utilize Microsoft Office Suite and Google Suite to track information, manage schedules, and communicate effectively.
• Prioritize and manage a multitude of tasks simultaneously, demonstrating strong organizational skills.
• Maintain clear, concise, and professional communication in all interactions, given the extensive client-facing nature of the role.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need:

• High School Diploma or GED with up to 2-5 years of job-related experience.
• Demonstrated experience in a client-facing or hospitality-oriented role, dealing with diverse individuals.
• Strong communication skills (written and verbal), with the ability to interact professionally and effectively at all levels.
• Proven administrative experience, preferably in an office coordination or support role.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

• When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

• We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.