Workplace Experience Attendant - Beaverton OR

CBRE Group, Inc.; Beaverton (OR); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Paid parental leave

Medical insurance

Vision insurance

Dental insurance

401K matching

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver world-class customer service to employees and guests in a designated building in Beaverton, Oregon.

You will act as the first point of contact, greet visitors, manage passes, and support office services, events, and vendor coordination on site.

Qualifications

• High School Diploma or GED is required.
• Ability to follow basic work routines and standards.
• Strong communication skills for straightforward information exchange.

Responsibilities

• Greet visitors at the facility and issue passes following security protocols.
• Answer phones professionally and support presentations for groups.
• Coordinate recreational, dining, and business activities as requested by the user.
• Manage janitorial or maintenance work orders and coordinate workplace services including mail and onboarding.
• Address inquiries from employees, guests, and coworkers with professional customer service.
• Organize on-site events, secure space, set up and tear down, and deliver supplies.
• Follow building security and emergency procedures and notify relevant parties as needed.
• Coordinate with vendors supplying services or goods to the workplace.

Skills

Customer service

Communication

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Elevate Your Career with CBRE - Join a Fortune 500 Leader!

If you are ready to make a difference and be part of one of the world's most admired and sustainability-focused companies, CBRE is the right place for you.

Why Choose CBRE?

• Unbeatable Perks: Enjoy generous Paid Time Off, Paid Holidays, and 12 weeks of Paid Parental Leave.
• Comprehensive Benefits: Access top-notch Medical, Vision, and Dental insurance, along with Life Insurance, FSA & HSA options, and 401K matching contributions.
• Inspiring Work Environment: Experience an innovative work environment that focuses on the culture of growth, collaboration and communication.

Don't miss out on this opportunity to develop and thrive in your career.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About the Role:

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You'll Need:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.