Currency Exchange Teller — Fast-Paced & Detail-Oriented

Florida and Texas Currency Exchange; Houston (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Florida and Texas Currency Exchange is seeking a Teller for our Houston, TX location. The role emphasizes greeting customers, assisting with currency exchanges, and delivering excellent service with accuracy and discretion. You will balance tills, process transactions, and support branch procedures daily.

Ideal candidates demonstrate strong communication, integrity, and attention to detail in a fast-paced environment, while maintaining compliance with security and policy guidelines.

Qualifications

• Greet customers and assist with currency exchange services.
• Provide courteous, accurate service following company policies.
• Maintain confidentiality of customer information.

Responsibilities

• Greet and assist customers with basic currency exchange services.
• Provide excellent customer service to enhance the customer experience.
• Process transactions accurately & efficiently in compliance with company policies & procedures.
• Balance till at the beginning and end of each shift.
• Maintain a balanced till and ensure all transactions are recorded properly.
• Research discrepancies (short/over) & provide detailed explanation/resolution.
• Handle currency and other financial instruments with accuracy & security.
• Assist with opening and closing procedures of the branch.
• Follow security procedures to protect against fraud and theft.
• Identify & report suspicious activities per policies.
• Verify customer identification and complete documentation.
• Answer calls & inquiries professionally.
• Refer customers to appropriate personnel for complex issues.
• Maintain knowledge of products, services, and policies.
• Collaborate with team to achieve branch goals.

Skills

Customer service

Communication

Integrity

Attention to detail

Teamwork

Numerical skills

Fast-paced environment

Job description

Florida and Texas Currency Exchange is seeking a Teller for our Houston, TX location. The role emphasizes greeting customers, assisting with currency exchanges, and delivering excellent service with accuracy and discretion. You will balance tills, process transactions, and support branch procedures daily.

Ideal candidates demonstrate strong communication, integrity, and attention to detail in a fast-paced environment, while maintaining compliance with security and policy guidelines.