Curbside Pickup Specialist

Meijer, Inc.; Wixom (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer, Inc. is seeking a Digital Clerk to fulfill online curbside orders and deliver a smooth pickup experience for customers. You will shop their orders quickly and accurately, ensuring a friendly, efficient carside experience from start to finish.

You don't need to know everything on day one; training will cover procedures, with focus on service mindset, attention to detail, and a willingness to learn new technologies for a seamless pickup process.

Qualifications

• Service mindset and attention to detail are essential.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.

Responsibilities

• Provide remarkable service at the curbside pickup through accurate order fulfillment and payment collection.
• Greet each customer with a courteous attitude (in person and on the phone) and respond to questions.
• Maintain positive working relationships with customers, team members, store and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items, scan/verify, and bag items using standards.
• Store and stage orders correctly following food safety guidelines.
• Keep the curbside area clean and ready for next pickup.
• Support other tasks to keep operations running smoothly.

Skills

Service mindset

Attention to detail

Communication skills

Learn new technologies quickly

Education

High school diploma or equivalent

Job description

Meijer, Inc. is seeking a Digital Clerk to fulfill online curbside orders and deliver a smooth pickup experience for customers. You will shop their orders quickly and accurately, ensuring a friendly, efficient carside experience from start to finish.

You don't need to know everything on day one; training will cover procedures, with focus on service mindset, attention to detail, and a willingness to learn new technologies for a seamless pickup process.