Curbside Pickup Specialist

Meijer Inc.; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a Digital Clerk to fulfill online curbside orders and deliver a smooth pickup experience. You will greet customers, verify items, and keep the curbside area organized and ready for the next pickup.

The role emphasizes accurate order fulfillment, attentive service, and teamwork with store leadership to resolve issues and ensure timely pickups. No relocation required; store-based position with daily customer interaction.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.
• Ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Responsibilities

• Provide remarkable service at the curbside pickup through accurate order fulfillment and payment collection.
• Greet each customer with a courteous, friendly attitude (in person and on the phone).
• Maintain positive working relationships with customers, team members, and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders during the shift.
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly.

Skills

Customer service mindset

Attention to detail

Learn new technologies quickly

Retail experience

Cashier experience

Physical stamina

Teamwork

Education

High school diploma or equivalent

Job description

Meijer Inc. is seeking a Digital Clerk to fulfill online curbside orders and deliver a smooth pickup experience. You will greet customers, verify items, and keep the curbside area organized and ready for the next pickup.

The role emphasizes accurate order fulfillment, attentive service, and teamwork with store leadership to resolve issues and ensure timely pickups. No relocation required; store-based position with daily customer interaction.