Grocery Service Concierge & Customer Support

H.E.B.; Houston (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

H.E.B. is seeking a Customer Service Assistant to help package groceries and assist customers in transporting purchases from the store to their vehicles. The role emphasizes fast-paced customer service, stocking, sanitation, and safe handling of goods within a retail environment.

The position includes unloading merchandise, assisting customers, maintaining bag areas, and ensuring store cleanliness and safety. Ability to lift up to 100 lbs and work in varied conditions is required.

Qualifications

• Must be able to work in a fast-paced retail environment.
• Strong customer service skills and attentiveness to customer needs.
• Ability to maintain productivity and safety standards.

Responsibilities

• Unloads merchandise from baskets and assists customers with transporting groceries.
• Packages groceries and helps customers move items to their vehicles.
• Assists customers in locating merchandise.
• Gathers baskets and maintains bag areas.
• Returns products to proper locations and restocks check stand supplies.
• Stocks and stages bags; stocks check stand supplies.
• Distributes Buddy bucks to registers, replaces anti-fatigue mats.
• Cleans, mops, dusts, sweeps, vacuums check stand area and Return Center to maintain store cleanliness and safety.

Skills

Fast-paced environment

Customer service

Productivity and safety

Education

Orientation and Safety training

Job description

H.E.B. is seeking a Customer Service Assistant to help package groceries and assist customers in transporting purchases from the store to their vehicles. The role emphasizes fast-paced customer service, stocking, sanitation, and safe handling of goods within a retail environment.

The position includes unloading merchandise, assisting customers, maintaining bag areas, and ensuring store cleanliness and safety. Ability to lift up to 100 lbs and work in varied conditions is required.