Curbside Grocery Concierge

H.E.B.; Dallas (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

H.E.B. is seeking a Customer Service Representative to pick eCommerce orders and package them for customers, ensuring accurate loading from the store to their vehicle.

The role emphasizes excellent customer service, product knowledge, and safe handling in both perishables and non‑perishables areas, with strict attention to cleanliness and sanitation. The position requires a HS diploma or GED and the ability to work a flexible schedule in a fast-paced retail environment.

Qualifications

• Excellent customer service skills required.
• Basic communication skills required.
• Ability to prioritize and handle cross-functional tasks required.
• Ability to work a flexible schedule required.
• Ability to use material-handling equipment and maintain license required.

Responsibilities

• Packages, transports, and loads groceries and merchandise from the store to the Customer's vehicle.
• Assists in selecting, sorting, unloading merchandise into storage areas, and returning products to their proper location.
• Provides excellent customer service by answering product-related questions, locating products, and helping Customers as needed.
• Maintains cleanliness and sanitation of eStore merchandise areas for both Perishable and Non-Perishable items.

Skills

Customer service

Communication

Cross-functional tasks

Flexible schedule

Material handling

Education

HS Diploma or GED

Job description

H.E.B. is seeking a Customer Service Representative to pick eCommerce orders and package them for customers, ensuring accurate loading from the store to their vehicle.

The role emphasizes excellent customer service, product knowledge, and safe handling in both perishables and non‑perishables areas, with strict attention to cleanliness and sanitation. The position requires a HS diploma or GED and the ability to work a flexible schedule in a fast-paced retail environment.