Curbside Lead & Customer Experience Coach

Meijer Inc.; West Lafayette (IN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a customer-focused team member to provide an exceptional shopping experience and support daily operations. You will help coach teammates, assist in training, and contribute to sales goals while maintaining product freshness and safety standards.

The role emphasizes collaboration, flexibility, and adherence to Meijer policies, with opportunities for development within a large, family-owned retailer.

Qualifications

• Passion for customer service with strong engagement.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Creative thinking and ability to influence others.
• Ability to quickly build rapport and gain customer trust.
• Capacity to lift/carry/push/pull and handle products as needed.

Responsibilities

• Engage with customers to provide an exceptional shopping experience.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to meet customer service and sales goals.
• Assist in training and cross-training fellow team members.
• Support department scheduling to boost engagement, service, and profitability.
• Ensure product freshness and proper rotation, dating policies.

Skills

Customer service

Verbal communication

Written communication

Retail experience

Leadership/mentoring

Teamwork

Problem solving

Relationship building

Adaptability

Attention to detail

Job description

Meijer Inc. is seeking a customer-focused team member to provide an exceptional shopping experience and support daily operations. You will help coach teammates, assist in training, and contribute to sales goals while maintaining product freshness and safety standards.

The role emphasizes collaboration, flexibility, and adherence to Meijer policies, with opportunities for development within a large, family-owned retailer.