Curbside Experience Lead

Meijer, Inc.; Goshen (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid parental leave

Paid education assistance

Team member discount

Meijer Rewards

Development programs

Job summary

Meijer, Inc. in Goshen, IN is seeking a frontline leader to oversee daily department operations and provide exceptional customer service. You will guide team members, assign tasks, mentor staff, and participate in scheduling to boost store sales and guest satisfaction.

You will also train new hires, ensure product freshness and safety compliance, and foster an inclusive, supportive team culture. This role emphasizes hands-on leadership and accountability.

Qualifications

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Ability to influence others.
• Ability to lift, carry, push, pull, bend and twist while handling product.
• A commitment to fostering an inclusive environment where all team members feel valued.

Responsibilities

• Engaging peers to provide the best possible shopping experience for customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Supports training new team members and cross-training high potential talent to positively impact productivity.
• Leading department scheduling to focus on team engagement, customer service, store sales and profitability.
• Ensuring freshness and proper rotation of products and adherence to safety standards.

Skills

Customer service

Communication

Leadership

Retail experience

Team collaboration

Training

Job description

Meijer, Inc. in Goshen, IN is seeking a frontline leader to oversee daily department operations and provide exceptional customer service. You will guide team members, assign tasks, mentor staff, and participate in scheduling to boost store sales and guest satisfaction.

You will also train new hires, ensure product freshness and safety compliance, and foster an inclusive, supportive team culture. This role emphasizes hands-on leadership and accountability.