Culinary & Retail Store Leader

CSC Generation Enterprise; Orlando (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Sur La Table is seeking a General Manager to lead culinary and retail teams, drive store performance, and deliver exceptional guest experiences. You will oversee training, operations, and merchandising while maintaining brand standards and compliance.

The role emphasizes strategic business acumen, people development, and a proven ability to meet or exceed KPIs across sales, classes, and customer engagement.

Qualifications

• 3+ years of retail management experience.
• Current Food Manager Certification, or ability to acquire certification as needed.
• Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.
• Proficiency in Microsoft Office and retail management systems preferred.

Responsibilities

• Recruit, develop and retain a high-performing team to meet business needs.
• Lead, coach, and inspire associates to exceed performance expectations and uphold a positive culture.
• Represent Sur La Table’s brand by delivering memorable, educational experiences and ensuring customer loyalty.

Skills

Retail management

Leadership

Communication

Problem-solving

Decision-making

Customer experience

Tools

Microsoft Office

Job description

Sur La Table is seeking a General Manager to lead culinary and retail teams, drive store performance, and deliver exceptional guest experiences. You will oversee training, operations, and merchandising while maintaining brand standards and compliance.

The role emphasizes strategic business acumen, people development, and a proven ability to meet or exceed KPIs across sales, classes, and customer engagement.