Culinary Retail Specialist - Customer Experience

JBS USA; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Wild Fork Foods is seeking a Team Member to deliver memorable guest experiences and become a personal chef and friendly butcher. You will learn product knowledge, assist customers, handle inventory, and support online orders in a fast-paced, cold-store setting.

Ideal candidates bring 1 year of service in retail or hospitality, strong communication, and a teamwork mindset. Flexibility for early mornings, evenings, weekends, and holidays is required.

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant is required
• Excellent verbal communication skills
• Work with integrity as a TEAM toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• High school degree or GED preferred not required

Responsibilities

• Be a Brand Ambassador — enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher friendly shopping experience by personalizing every step of the way
• Assist customers during the check-out process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
• Oversee daily price changes and manage cash register as required
• Process customer e-commerce orders and oversee timely product hand out for deliveries
• Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer
• Performs other related duties

Skills

Customer service

Communication skills

Teamwork

Problem solving

Time management

Math skills

Education

High school diploma or GED

Job description

Wild Fork Foods is seeking a Team Member to deliver memorable guest experiences and become a personal chef and friendly butcher. You will learn product knowledge, assist customers, handle inventory, and support online orders in a fast-paced, cold-store setting.

Ideal candidates bring 1 year of service in retail or hospitality, strong communication, and a teamwork mindset. Flexibility for early mornings, evenings, weekends, and holidays is required.