Culinary Retail Leader for Growth & Service

CSC Generation Enterprise; Madison (WI); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Sur La Table in Madison, WI seeks an Assistant Store Manager to lead a high‑performing retail team across culinary and store operations. You’ll coach staff, ensure exceptional customer experiences, and help drive sales and brand standards in a dynamic, guest‑focused environment.

You will partner with the Store Manager on strategies, training, and operations while maintaining inventory, safety, and CRM/value‑driven engagement with customers.

Qualifications

• Must be 21 years or older at time of employment.
• 1–2 years of retail management experience preferred.
• Proven track record of achieving sales and guiding teams.

Responsibilities

• Lead recruitment, training, and development of a high‑performing retail team.
• Provide coaching to ensure outstanding customer experience.
• Develop plans to support individual and team growth.
• Represent the brand and culture to inspire loyalty.
• Collaborate with management on merchandising, marketing, and engagement strategies.
• Monitor daily performance metrics and drive execution.
• Ensure compliance with policies and maintain store operations.
• Maintain inventory accuracy and proper merchandising.

Skills

Leadership

Retail Management

Customer Service

Coaching

Training

Communication

Team Development

Store Operations

Tools

Microsoft Office

Job description

Sur La Table in Madison, WI seeks an Assistant Store Manager to lead a high‑performing retail team across culinary and store operations. You’ll coach staff, ensure exceptional customer experiences, and help drive sales and brand standards in a dynamic, guest‑focused environment.

You will partner with the Store Manager on strategies, training, and operations while maintaining inventory, safety, and CRM/value‑driven engagement with customers.