Culinary Lead — Classes, Team Growth & Experience

CSC Generation Enterprise; Madison (WI); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Sur La Table in Madison, WI seeks a Culinary Lead to inspire customers through expert cooking instruction and high-energy leadership. You will coach a culinary team, deliver best-in-class classes, and drive sales while upholding brand standards.

You’ll stay current on our product offerings, ensure safe kitchen operations, manage class schedules, and build memorable experiences that encourage repeat visits and community engagement.

Qualifications

• Must be 21 years of age or older at time of employment.
• A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education.
• 1–2 years of kitchen management experience.
• Valid Food Manager Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Recruit, train, and develop a high-performing culinary team.
• Coach and inspire associates to exceed performance expectations and uphold a positive team culture.
• Represent Sur La Table’s brand by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Analyze performance metrics daily and leverage insights to optimize store performance.
• Ensure food safety standards, inventory control, and compliant operations.

Skills

Leadership

Communication

Problem-solving

Decision-making

Customer service

Microsoft Office

Education

Culinary arts degree

Extensive culinary experience

Tools

Retail systems

Job description

Sur La Table in Madison, WI seeks a Culinary Lead to inspire customers through expert cooking instruction and high-energy leadership. You will coach a culinary team, deliver best-in-class classes, and drive sales while upholding brand standards.

You’ll stay current on our product offerings, ensure safe kitchen operations, manage class schedules, and build memorable experiences that encourage repeat visits and community engagement.