Culinary Retail General Manager: Lead, Inspire & Grow

CSC Generation; Nashville (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Sur La Table in Nashville seeks a General Manager to lead high-performing culinary and retail teams, driving both store and culinary outcomes with a guest-obsessed service standard. You will coach staff, refine merchandising strategies, and push for superior sales performance.

Ideal candidates bring 3+ years of retail management, strong leadership and communication skills, and a track record of achieving sales targets while upholding brand standards and team development.

Qualifications

• 3+ years of retail management experience.
• Current Food Manager Certification, or ability to acquire certification as needed.
• Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.

Responsibilities

• Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Develop and implement strategies to exceed sales and financial goals across culinary and retail operations.
• Oversee daily store operations, ensuring compliance with company policies and procedures and maintaining inventory accuracy.
• Models and ensures all Sur La Table policies and SOPs are communicated and followed by associates.

Skills

Retail management

Leadership

Customer service

Communication

Problem-solving

Decision-making

Community engagement

Education

Food Manager Certification

Tools

Microsoft Office

Retail management systems

Job description

Sur La Table in Nashville seeks a General Manager to lead high-performing culinary and retail teams, driving both store and culinary outcomes with a guest-obsessed service standard. You will coach staff, refine merchandising strategies, and push for superior sales performance.

Ideal candidates bring 3+ years of retail management, strong leadership and communication skills, and a track record of achieving sales targets while upholding brand standards and team development.