CT-Licensed Pharmacy Tech | Patient Support Advocate

Shields Health Solutions; Connecticut; Presencial; USD 28.000 - 30.000; Jornada completa

Descripción de la vacante

Shields Health Solutions in Connecticut is seeking a Patient Support Advocate with Pharmacy Technician experience to help patients access medications and navigate insurance and financial assistance.

You will handle prior authorizations, insurance verification, and collaboration with pharmacists and physicians to ensure timely therapy and adherence, while maintaining accurate records and delivering excellent patient care.

Formación

• Minimum 1 year of Pharmacy Technician experience.
• Strong customer service and patient communication skills.
• Experience with insurance claims, prior authorizations, or pharmacy operations preferred.

Responsabilidades

• Coordinate insurance prior authorizations with insurers.
• Help patients access financial assistance programs.
• Navigate pharmacy systems to enter data, adjudicate claims, process refills.
• Document patient concerns and status updates across databases and EMR systems.
• Collaborate with physicians to ensure timely therapy.
• Maintain accurate records of patient interactions and case activity.
• Assist patients in managing pharmacy insurance claims and resolving coverage issues.
• Provide phone support to improve medication adherence.

Conocimientos

Communication skills

Customer service

Insurance claims

Prior authorizations

Pharmacy operations

Data entry

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Pharmacy software

Descripción del empleo

Shields Health Solutions in Connecticut is seeking a Patient Support Advocate with Pharmacy Technician experience to help patients access medications and navigate insurance and financial assistance.

You will handle prior authorizations, insurance verification, and collaboration with pharmacists and physicians to ensure timely therapy and adherence, while maintaining accurate records and delivering excellent patient care.