CT Imaging Support Specialist

wvumedicine; Wheeling (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Wheeling Hospital Inc. is seeking a Radiology Support Assistant to assist with a full range of imaging procedures under supervision. You will greet patients, verify orders, prepare patients, and support Radiology staff in delivering safe, efficient imaging services.

The role emphasizes patient comfort, accurate communication, and coordination between departments. Candidates need a high school diploma and BLS certification within 30 days of hire, with strong safety and teamwork skills.

Qualifications

• High school diploma or equivalent.
• Obtain certification in Basic Life Support within 30 days of hire date.
• Competency in the use of safe patient handling equipment.

Responsibilities

• Greets patients upon arrival to the Radiology department and consistently facilitates the patient’s department experience.
• Answers all phone calls in a timely and courteous manner, identifying self and unit at all times.
• Upon receiving written orders, verifies completeness and notifies ordering physicians of any inaccuracies.
• Supports the Radiologic Technologists in the planning and execution of routine imaging procedures meeting the standards of the department.
• Prepares patients for basic examinations and diagnostic procedures according to department procedure.
• Informs appropriate personnel of patient arrival for appointment.
• Assesses the patient’s needs related to comfort, and provides support accordingly.
• Provides direct patient care as needed to facilitate routine imaging services.
• Safely assists in the transport and handling of all patients according to WVUH’S patient handing policy.
• Escorts the patient to and from the procedure room and assists as needed with patient arrival and departure from the department.
• Maintains a clean and safe environment according to department procedures to help prevent and/ or control infection to provide for safety of patient, visitors and employees.
• Promotes the team approach to providing Radiology services by positively interacting with the technical, support, nursing, residents and medical staff.
• Observes and reports all patient concerns/ changes in condition to a registered technologist, nurse or physician immediately.
• Assists in routine unit operations as directed/ needed to assure smooth communication and functioning of the unit.
• Coordinates the outpatient and inpatient department workflow by maintaining communication between the department and patient floors, ED and OR.
• Provides direct patient care by assisting with gowning and basic physical care to promote comfort.
• Engages in problem solving, crisis management and systems implementation throughout the hospital to promote and support efficient, high quality, cost effective patient care.
• Facilitates transportation of inpatients and ED patients to and from imaging department.
• Transports patients back to ED following imaging procedure.

Skills

Patient interaction

Communication

Safety protocols

Education

High school diploma

Basic Life Support (BLS)

Tools

Radiology information systems

Job description

Wheeling Hospital Inc. is seeking a Radiology Support Assistant to assist with a full range of imaging procedures under supervision. You will greet patients, verify orders, prepare patients, and support Radiology staff in delivering safe, efficient imaging services.

The role emphasizes patient comfort, accurate communication, and coordination between departments. Candidates need a high school diploma and BLS certification within 30 days of hire, with strong safety and teamwork skills.