CSR (Teller) - Floater

Builtwell Bank; Chattanooga, Northern (TN, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Builtwell Bank CSR at Shallowford Branch in Chattanooga welcomes customers with a warm, professional demeanor and handles teller transactions as part of daily banking needs, aiming to identify opportunities to fulfill customers' financial goals.

Responsibilities include representing the bank with integrity, balancing cash items, accepting payments, answering inquiries about products and services, and collaborating with teammates to achieve branch goals while following security procedures.

Qualifications

• High school diploma or GED is required.
• Experience with teller transactions is a plus.

Responsibilities

• Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within policies while delivering customer service.
• Run teller window by providing paying and receiving transaction services with accuracy and professionalism in a fast-paced environment.
• Demonstrate knowledge of available products and services to answer customer inquiries.
• Balance cash items and adhere to branch cash control policies.
• Answer telephone in a friendly and professional manner.
• Demonstrate teamwork to exceed branch and individual goals.

Skills

Basic computer skills

Money transactions accuracy

Stand for extended periods

Learn and follow procedures

Education

High school diploma or GED

Job description

Shallowford Branch
6825 Shallowford Rd
Chattanooga, TN 37421, USA

• Travel Required : Yes

Description

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs.

Job Duties and Primary Responsibilities

CSR responsibilities include, but are not limited to the following:

• Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service.
• Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment.
• Demonstrate knowledge of available products and services in order to answer customer inquiries.
• Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures.
• Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer.
• Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded.

Required Qualifications

• High school diploma or GED

Skills and Competencies

• Basic computer skills
• Ability to work with money transactions with high degree of accuracy
• Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency
• Ability to learnand follow financial center operation and security procedures.

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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