CSR/Teller: Customer Care & Referrals Specialist

Fifth Third; Wixom (MI); On-site; USD 32,000 - 42,000; Part time

Job summary

Fifth Third Bank in Wixom, MI is seeking a part-time CSR/Teller to provide outstanding customer service and support daily banking operations. You will handle cash with accuracy, respond to customer inquiries, and refer residents to bankers for a consultative conversation.

The role emphasizes confidentiality, ethical behavior, and adherence to bank policies. The position requires a high school diploma or GED, comfort with public interaction, and the ability to work flexible hours.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Comfortable interacting with the public and following dress code guidelines.
• Ability to take initiative, exercise sound judgment, and resolve problems.
• Adherence to the bank's policies and core values of integrity and service.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to appropriate business partners for consultative conversations.
• Maintain confidentiality of customer information and follow risk procedures.
• Perform daily office responsibilities and keep operations running smoothly.
• Handle referrals to bankers and business partners for related products.

Skills

Cash handling

Public interaction

Communication

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank in Wixom, MI is seeking a part-time CSR/Teller to provide outstanding customer service and support daily banking operations. You will handle cash with accuracy, respond to customer inquiries, and refer residents to bankers for a consultative conversation.

The role emphasizes confidentiality, ethical behavior, and adherence to bank policies. The position requires a high school diploma or GED, comfort with public interaction, and the ability to work flexible hours.