CSR Teller: Customer Care & Cash Handling (Flexible Hours)

Fifth Third Bank; Henderson (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive pay

Job summary

Fifth Third Bank is seeking a CSR/Teller for Henderson to deliver exceptional customer service, process transactions, and refer customers to bankers for deeper needs. You will maintain daily records, uphold bank policies, and protect customer confidentiality in a fast-paced retail setting.

The role requires reliable scheduling, professional conduct, and adherence to the bank's ethics and risk controls. We offer comprehensive benefits and opportunities for growth within Fifth Third Bank.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience preferred.
• Ability to interact comfortably with the public.
• Knowledge of retail policies and procedures.
• Ability to take initiative and use sound judgment.

Responsibilities

• Provide excellent customer service and refer customers to the appropriate partners.
• Maintain accurate balancing records and resolve outages.
• Stay up to date on bank policies and procedures.
• Handle customer problems professionally and escalate when needed.
• Refer customers for consultative conversations with bankers and partners.

Skills

Cash handling

Public interaction

Retail policies

Problem solving

Clear communication

Education

High school diploma or GED

Job description

Fifth Third Bank is seeking a CSR/Teller for Henderson to deliver exceptional customer service, process transactions, and refer customers to bankers for deeper needs. You will maintain daily records, uphold bank policies, and protect customer confidentiality in a fast-paced retail setting.

The role requires reliable scheduling, professional conduct, and adherence to the bank's ethics and risk controls. We offer comprehensive benefits and opportunities for growth within Fifth Third Bank.