Customer Care Teller: Build Trust & Help Customers

Fifth Third; United States; Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Fifth Third Bank in Henderson, Kentucky is seeking a CSR / Teller to deliver outstanding customer service, handle transactions accurately, and refer customers to bankers for tailored financial solutions. This full-time role requires integrity, attention to detail, and a friendly, professional demeanor.

The position offers opportunities to support local customers and contribute to a positive banking experience within a collaborative team environment.

Qualifications

• High school diploma or GED required.
• Cash handling experience expected.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Flexibility in scheduling.

Responsabilités

• Provide excellent customer service and refer customers to appropriate partners.
• Maintain accurate balancing records and correct outages as needed.
• Stay informed on bank policies and center procedures.
• Resolve customer issues with professionalism and escalate when needed.
• Protect customer confidentiality and comply with the Code of Conduct.

Connaissances

Cash handling

Public interaction

Retail policies

Decision making

Integrity

Formation

High school diploma/GED

Description du poste

Fifth Third Bank in Henderson, Kentucky is seeking a CSR / Teller to deliver outstanding customer service, handle transactions accurately, and refer customers to bankers for tailored financial solutions. This full-time role requires integrity, attention to detail, and a friendly, professional demeanor.

The position offers opportunities to support local customers and contribute to a positive banking experience within a collaborative team environment.