CSR (Teller)

Builtwell Bank; Fort Oglethorpe (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Builtwell Bank in Fort Oglethorpe, GA is seeking a Customer Service Representative. You will greet customers, handle teller transactions, and identify opportunities to meet financial needs. The role emphasizes accuracy, product knowledge, and teamwork in a fast-paced branch environment.

The position requires basic computer skills, money handling accuracy, and the ability to stand for extended periods. Travel to and from the branch is required.

Qualifications

• High school diploma or GED is required.

Responsibilities

• Represent Builtwell Bank with integrity inside the branch and in the community, delivering world class, second to none customer service.
• Operate teller window (inside or drive-through) delivering paying and receiving transactions with accuracy and professionalism.
• Explain available products and services to customers and answer questions.
• Balance cash items and reports while adhering to branch cash control policies.
• Answer calls in a friendly, professional manner.
• Collaborate with the branch team to exceed goals.

Skills

Money handling

Customer service

Stamina

Education

High school diploma or GED

Job description

Fort Oglethorpe Branch
769 Battlefield Pkwy
Fort Oglethorpe, GA 30742, USA

• Travel Required: Yes

Description

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs.

Job Duties and Primary Responsibilities

• Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service.
• Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism, and personality in a fast paced environment.
• Demonstrate knowledge of available products and services in order to answer customer inquiries.
• Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures.
• Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer.
• Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded.

Required Qualifications

• High school diploma or GED

Skills and Competencies

• Basic computer skills
• Ability to work with money transactions with high degree of accuracy
• Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency
• Ability to learn and follow financial center operation and security procedures.

Travel Required

Travel Required: Yes

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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