CSR - Keno Writer - Big Red Keno

EHPV Management Group; Norfolk (NE); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Excellent benefits

Growth opportunities

Résumé du poste

EHPV Management Group in Norfolk, NE is hiring a Full-time CSR-Keno Writer for our Big Red Keno location. The role combines guest service with Keno ticket handling in a fast-paced environment.

Rotating day/night/weekend shifts, on-site work, and opportunities for growth. You will greet customers, enter tickets, handle cash, and maintain a friendly atmosphere while delivering outstanding service.

Qualifications

• Customer service experience is required.
• Cash handling and balancing skills expected.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Take care of customers and ensure service needs are met.
• Enter Keno tickets into computer and count change.
• Pay winning tickets and maintain an accurate bank.
• Provide excellent customer service and a welcoming environment.
• Flexible hours including nights and weekends.

Connaissances

Customer service

Cash handling

Multi-tasking

Communication

Outils

POS system

Description du poste

We have a Full-time CSR-Keno Writer position available at our Big Red Keno, 2101 W Pasewalk AVe, Norfolk, NE location. This is a rotating day/night/weekend position.

Why Work Here?

Competitive wagees, excellent benefit package, and growth opportunities! Come be a part of our amazing team!

Position Summary

The CSR is responsible for taking care of our most cherished asset; our customers. Associates will interact with customers to ensure all their service needs are met! Our CSR's are responsible for multiple 'satellite' accounts providing the highest level of customer service possible. This is a fast paced and fun work atmosphere!!

Essential Duties And Responsibilities

The essential functions include, but are not limited to the following:

CSR

• Candidate must abide by and understand all keno rules and regulations
• Promotes positive public relations with guests
• Available to work flexible hours, including nights and weekends
• Responsible for multiple accounts/locations
• Ability to audit cash drawers
• Prepare operational reports
• Drive to the locations
• Perform other work-related duties as assigned

Keno Writer

• Greeting Customers
• Enter Keno Tickets into Computer
• Collect money & count change
• Pay winning tickets
• Maintain an accurate bank
• Provide GREAT customer service and a welcoming environment