Keno Guest Experience Specialist

EHPV Management Group; Norfolk (NE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Excellent benefits

Growth opportunities

Job summary

EHPV Management Group in Norfolk, NE is hiring a Full-time CSR-Keno Writer for our Big Red Keno location. The role combines guest service with Keno ticket handling in a fast-paced environment.

Rotating day/night/weekend shifts, on-site work, and opportunities for growth. You will greet customers, enter tickets, handle cash, and maintain a friendly atmosphere while delivering outstanding service.

Qualifications

• Customer service experience is required.
• Cash handling and balancing skills expected.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Take care of customers and ensure service needs are met.
• Enter Keno tickets into computer and count change.
• Pay winning tickets and maintain an accurate bank.
• Provide excellent customer service and a welcoming environment.
• Flexible hours including nights and weekends.

Skills

Customer service

Cash handling

Multi-tasking

Communication

Tools

POS system

Job description

EHPV Management Group in Norfolk, NE is hiring a Full-time CSR-Keno Writer for our Big Red Keno location. The role combines guest service with Keno ticket handling in a fast-paced environment.

Rotating day/night/weekend shifts, on-site work, and opportunities for growth. You will greet customers, enter tickets, handle cash, and maintain a friendly atmosphere while delivering outstanding service.