CSR / Admin Assistant

Openwork LLC; Duluth (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Healthcare benefits

Vision benefits

Dental benefits

Mon-Fri schedule

Starting pay $15/hr

Job summary

Openwork LLC in Duluth, GA is seeking a friendly and detail-oriented Customer Service Representative / Administrative Assistant to support daily office operations and assist customers with inquiries.

You will process orders, maintain records, coordinate with warehouse and other departments, and help with inventory and documentation in a growing women’s clothing and accessories company. Mon–Fri, 8:00–5:00, starting at $15/hour.

Qualifications

• Customer service, administrative or office support experience preferred.
• Strong verbal and written communication skills.
• Basic computer skills and familiarity with Microsoft Office.
• Excellent organization, attention to detail, and time management.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Positive, professional attitude and willingness to work as part of a team.

Responsibilities

• Responding to customer inquiries by phone, email, and other communication channels.
• Providing friendly and professional customer support and resolving questions or concerns.
• Processing customer orders, updating order information, and tracking shipments.
• Performing general administrative duties, including data entry, filing, and maintaining records.
• Assisting with inventory and order-related documentation.
• Communicating with warehouse personnel and other departments to ensure smooth daily operations.
• Supporting additional order fulfillment tasks as needed.

Skills

Verbal communication

Written communication

Organization

Time management

Multitasking

Team player

Microsoft Office

Tools

Microsoft Office

Job description

Openwork is currently engaged in a search to find a friendly and detail-oriented Customer Service Representative / Administrative Assistant in Duluth, GA. In this customer-focused and fast-paced role, you will be responsible for supporting daily office operations, assisting customers with inquiries, processing orders, and maintaining accurate records for a growing women's clothing and accessories company. This is a great opportunity for someone who enjoys working with people, staying organized, and contributing to a collaborative team.

In a Customer Service Representative / Administrative Assistant job you’ll be responsible for:

• Responding to customer inquiries by phone, email, and other communication channels.
• Providing friendly and professional customer support and resolving questions or concerns.
• Processing customer orders, updating order information, and tracking shipments.
• Performing general administrative duties, including data entry, filing, and maintaining records.
• Assisting with inventory and order-related documentation.
• Communicating with warehouse personnel and other departments to ensure smooth daily operations.
• Supporting additional order fulfillment tasks as needed.

What you’ll need:

• Previous customer service, administrative, or office support experience preferred.
• Strong verbal and written communication skills.
• Basic computer skills and familiarity with Microsoft Office.
• Excellent organization, attention to detail, and time management.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• A positive, professional attitude and willingness to work as part of a team.

Perks:

• Healthcare, vision, and dental benefits.
• Opportunity to work with a growing women's clothing and accessories company.
• Consistent Monday-Friday schedule, 8:00 AM-5:00 PM.
• Starting pay of $15/hour and up, depending on experience.
• Opportunity to utilize and develop customer service and administrative skills in a team-oriented environment.

About Openwork:

Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we've held a footing in for 50+ years. We believe there's more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes QS Nurses, and Aerospace Solutions. Looking for your dream job or hire? Visit us at www.openwork.com to say hello and start building your future, together.

EOE