Crushing & Screening Application Expert

Wagner-Equipment-Co.; Albuquerque (NM); On-site; USD 73,000 - 101,000; Full time

Benefits offered by this job

PTO 96 hours first year

Medical insurance

Dental insurance

Vision insurance

Life and AD&D Insurance

401K with company contribution up to 7

Tuition Reimbursement

Employee Assistance Program

Discounted employee phone plans

Job summary

Wagner Equipment Co. in Albuquerque, NM, is seeking an Application Specialist for crushing and screening equipment.

The role focuses on diagnosing complex issues, performing repairs, and delivering on-site training to operators to improve production, safety, and customer loyalty. Responsibilities include on-site problem resolution, training sessions, and collaboration with service technicians and customers to ensure optimal equipment performance.

Qualifications

• High School Diploma or GED
• 5+ years customer service experience
• 5+ years Crushing and Screening experience
• 1+ years sales experience
• 1+ years supervisory/management experience
• 5+ years technical/mechanical experience

Responsibilities

• Tracks and reports problems to Service, Sales and manufacturers
• Serves as a liaison between Crushing and Screening service technicians and customers with vendors
• Communicates effectively with internal and external customers, and manufacturers and engineers
• Meets with Wagner Equipment Co. managers to review training needs
• Helps assess training gaps for technicians
• Provides primary technical support to customers and Wagner service technicians
• Improves plant production and safety through on-site training
• Attends product improvement and technical conferences
• Attends needed classes to become proficient with equipment

Skills

Customer service

Sales experience

Supervisory experience

Technical experience

Mechanical aptitude

Education

High School Diploma or GED

Job description

Wagner Equipment Co. in Albuquerque, NM, is seeking an Application Specialist for crushing and screening equipment.

The role focuses on diagnosing complex issues, performing repairs, and delivering on-site training to operators to improve production, safety, and customer loyalty. Responsibilities include on-site problem resolution, training sessions, and collaboration with service technicians and customers to ensure optimal equipment performance.