Cruise Ship Server Assistant — Waterfront Hospitality Pro

Hornblower Corp; Norfolk (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hornblower Corp is seeking a Server Assistant aboard our moving vessel to support servers and deliver exceptional hospitality while offering guests memorable experiences on the water.

Requires a high school diploma, willingness to work nights/weekends/holidays, and strong customer service and communication skills. Experience in hospitality is preferred, with the ability to multitask in a fast-paced environment and maintain a neat appearance.

Qualifications

• High School Diploma or equivalent required.
• Must meet minimum state age requirements.
• Previous restaurant or hospitality experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
• Professional appearance and ability to meet uniform and grooming standards.
• Availability for nights, weekends, holidays, and extended shifts.

Responsibilities

• Provide warm, attentive hospitality to guests throughout their cruise experience.
• Assist servers with delivering food and beverages and clearing used dishes and glassware.
• Scrape, stack, and transport tableware to the galley for cleaning.
• Set up and break down dining rooms and service stations.
• Maintain clean, safe, and organized guest areas and service stations.
• Assist with greeting and seating guests in a welcoming and efficient manner.
• Provide guests with information about menus, service, entertainment, cruise routes, and points of interest.
• Support teammates and complete additional duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Professional appearance

Education

High School Diploma or equivalent

Job description

Hornblower Corp is seeking a Server Assistant aboard our moving vessel to support servers and deliver exceptional hospitality while offering guests memorable experiences on the water.

Requires a high school diploma, willingness to work nights/weekends/holidays, and strong customer service and communication skills. Experience in hospitality is preferred, with the ability to multitask in a fast-paced environment and maintain a neat appearance.