Cruise Partner Growth & Performance Manager (Hybrid)

Plusgrade; Florida; Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

401K

Health plans

Flexible PTO

Travel Experience Perk

Learning Allowance

Job summary

Plusgrade is seeking a Partner Success Manager to own a portfolio of cruise line partners and serve as the primary contact for performance insights, projects, training, and growth initiatives. You’ll synthesize partner priorities, forecast revenue, and coordinate cross‑functional teams to deliver value.

You’ll leverage AI tools thoughtfully to improve processes, surface health signals earlier, and drive joint action plans.

Qualifications

• Bachelor’s degree or equivalent experience plus at least three years in a product, account, brand, marketing, or client success role.
• Travel up to 30% of the time is required.
• Strong analytical, financial, and problem‑solving skills with data and revenue forecast use.
• Experience creating strategic account development plans and managing relationships.
• Excellent communication, influence, negotiation, and organizational abilities.
• Demonstrated use of AI tools to improve productivity with thoughtful judgment in partner contexts.

Responsibilities

• Own a portfolio of cruise line partners and be the primary contact for performance insights and projects.
• Coordinate with Plusgrade teams to drive joint action plans and partner growth.
• Analyze historical and forecast revenue to inform recommendations.
• Surface partner health signals and optimize implementations using AI‑assisted tools.

Skills

Analytical skills

Financial forecasting

Problem solving

Communication

Negotiation

Organization

Travel willingness

AI tools usage

Education

Bachelor’s degree or equivalent experience

Tools

AI tools

Job description

Plusgrade is seeking a Partner Success Manager to own a portfolio of cruise line partners and serve as the primary contact for performance insights, projects, training, and growth initiatives. You’ll synthesize partner priorities, forecast revenue, and coordinate cross‑functional teams to deliver value.

You’ll leverage AI tools thoughtfully to improve processes, surface health signals earlier, and drive joint action plans.