Cross-Platform Campaign Lead for Client Success

iHeartMedia; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Paid vacation

Paid holidays

Spirit day volunteering

401K plan

EAP

Spending accounts

Student loan assistance

Voluntary programs

Job summary

iHeartMedia in Chicago seeks a highly organized, solutions-oriented client success professional to oversee seamless post-sale execution of cross-platform campaigns. You will collaborate across Sales, Creative, Production, Digital, Promotions and Events to ensure every campaign is aligned, on time and delivers measurable value for clients.

The ideal candidate has 3+ years in event activation or related fields, strong project management, clear communication, and a willingness to travel about 25%

Qualifications

• 3+ years in event activation, project management or client relationship management; media or agency experience preferred.

Responsibilities

• Lead campaigns from close through completion, coordinating cross-platform deliverables across talent, experiential, audio, video and promotions.
• Deliver best-in-class brand activations that bring cross-platform media campaigns and national event partnerships to life.
• Oversee the development, approval and trafficking of campaign assets, while capturing meaningful proof of performance.
• Share campaign wins, learnings and opportunities from custom programs to support renewals and new business growth.
• Track the P&L for assigned partnerships and participate in regular financial reviews with manager.
• Own campaign timelines, asset and delivery trackers, internal communications and recap materials, partnering with the Client Success Director on weekly client status calls.
• Maintain a consistent focus on client success throughout campaign launch and execution.
• Lead the development of comprehensive campaign wrap-up reports, highlighting results, best practices and actionable learnings for internal teams.

Skills

Project management

Cross-functional collaboration

Communication

Attention to detail

Travel readiness

Job description

iHeartMedia in Chicago seeks a highly organized, solutions-oriented client success professional to oversee seamless post-sale execution of cross-platform campaigns. You will collaborate across Sales, Creative, Production, Digital, Promotions and Events to ensure every campaign is aligned, on time and delivers measurable value for clients.

The ideal candidate has 3+ years in event activation or related fields, strong project management, clear communication, and a willingness to travel about 25%