Cross-Functional Store Associate – Multi-Dept Roles

H-E-B; Abilene (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

H-E-B in Abilene, TX is seeking a Cross-Functional Representative to deliver friendly customer service across multiple departments including packaging, stocking, and sanitation. You will check front-end operations, assist customers, and support product flow across the store.

This role requires adaptable, self-driven teammates who can work in a fast-paced retail environment, handling duties from stocking to merchandising and safety compliance.

Qualifications

• Knowledge of computer systems (Symbol, ACR, label machine)
• Customer service and interpersonal skills
• Verbal / written communication and reading skills
• Ability to adapt to performing a wide range of duties across multiple departments
• Ability to work autonomously

Responsibilities

• Provide excellent customer service; answer questions regarding products and assist in product selection
• Operate across multiple departments including packaging, stocking, rotation, production and sanitation
• Maintain displays, merchandising, and inventory accuracy; assist with loading/unloading and product movement
• Follow SOPs and safety guidelines; ensure compliance with store policies and customer service standards
• Perform duties as Checker when not engaged in Cross Functional tasks

Skills

Knowledge of computer systems

Customer service

Verbal / written communication

Adaptability

Autonomy

Education

HS Diploma or GED

Job description

H-E-B in Abilene, TX is seeking a Cross-Functional Representative to deliver friendly customer service across multiple departments including packaging, stocking, and sanitation. You will check front-end operations, assist customers, and support product flow across the store.

This role requires adaptable, self-driven teammates who can work in a fast-paced retail environment, handling duties from stocking to merchandising and safety compliance.