Cross-Functional Retail Specialist — Flexible Schedule

H.E.B.; Austin (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

H.E.B. is seeking a Cross-Functional Representative in Austin, TX. You will provide general customer service, assist with product selection, and support several departments (packaging, stocking, rotation, production, sanitation). The role requires flexibility and strong communication to help customers and teammates.

You will operate across departments, hand off tasks as needed, and ensure SOPs and safety standards are followed while maintaining display and inventory accuracy.

Qualifications

• 18+ age requirement
• 6+ months of experience in H-E-B Store operations
• Knowledge of computer systems (Symbol, ACR, label machine) and customer service
• Verbal and written communication skills; ability to work across multiple departments

Responsibilities

• Provide excellent customer service; answer questions and assist with product selection
• Use suggestive selling to meet customer needs and boost department sales
• Work across multiple departments (packaging, stocking, rotation, production, sanitation)
• Perform stocking, rotation, pricing, and merchandise display tasks
• Assist with inventory control and loads/unloads of products
• Follow SOPs and safety rules; support other duties as needed

Skills

Customer service

Interpersonal skills

Autonomy

Communication

Education

HS Diploma or GED

Tools

Symbol system

ACR

Label machine

Job description

H.E.B. is seeking a Cross-Functional Representative in Austin, TX. You will provide general customer service, assist with product selection, and support several departments (packaging, stocking, rotation, production, sanitation). The role requires flexibility and strong communication to help customers and teammates.

You will operate across departments, hand off tasks as needed, and ensure SOPs and safety standards are followed while maintaining display and inventory accuracy.