Cross Functional Enterprise Infrastructure Project Manager

Jade Global; Irving (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Jade Global is seeking a senior Program Manager to lead IT infrastructure, governance, risks and compliance projects across enterprise environments in Irving, TX. You will oversee M&A, infrastructure and GRC transformations, coordinate cross‑functional teams, and drive operational excellence leveraging ServiceNow for ITSM, CMDB and compliance.

Requirements include 18+ years in IT project management, 3+ years on ServiceNow initiatives, PMP/Agile credentials, and a BA/BS in a related field.

Qualifications

• 18+ years of IT project management experience focused on infrastructure operations, M&A, or GRC.
• 3+ years managing ServiceNow-based initiatives.
• BA/BS in Computer Science, Information Systems, Engineering, or related field.
• PMP or Agile certifications are a plus.
• 5+ years leading cross-functional IT business processes.

Responsibilities

• Lead end-to-end delivery of M&A, infrastructure, governance, risks and/or product transformations.
• Coordinate infrastructure changes via CAB meetings and ITIL best practices.
• Develop project schedules, RAID logs, and executive dashboards.
• Monitor KPIs and implement continuous improvement initiatives.
• Ensure compliance with security, audit, and regulatory requirements.
• Drive stakeholder updates to senior leadership and manage cross-functional teams.
• Utilize ServiceNow for project tracking, ITSM, Change Management, Incident Management, CMDB, and Asset Management.

Skills

IT Project Management

ServiceNow

PMP/Agile

Cross-functional Leadership

Communication Skills

Education

BA/BS in Computer Science / Information Systems / Engineering

Tools

Microsoft Project

ITIL

Job description

• We are seeking an experienced senior Program Manager to lead and manage IT infrastructure, Governance, Risks, and compliance related projects across enterprise environments. The ideal candidate will oversee any of the M&A, infrastructure and/or GRC transformation projects, coordinate cross-functional teams, and drive operational excellence while leveraging the ServiceNow platform for Compliance, IRM (Risk Management), IT Service Management (ITSM), Change Management, Incident Management, Asset Management, and CMDB.

Key Responsibilities

• Manage Sub-Portfolio stakeholders - Review demands, projects related initiatives within that domain and provide sub-portfolio health status, risks on a regular cadence with the respective owners
• Lead end-to-end delivery of M&A, infrastructure, governance, risks and/or product transformations, ensuring scope, schedule, budget, and quality objectives are achieved.
• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.
• Develop project schedules, resource plans, RAID logs, and executive dashboards.
• Monitor project KPIs and implement continuous improvement initiatives.
• Ensure compliance with organizational security, audit, and regulatory requirements.
• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, and platform upgrades.
• Facilitate stakeholder meetings and provide regular project updates to senior leadership.
• Manage projects involving servers, cloud infrastructure, networking, storage, virtualization, databases, endpoint management, and data center technologies.
• Partner with Infrastructure, Security, Application, Cloud, and Business teams to define project requirements and execution plans.
• Drive end to end project governance through status reporting, risk management, issue resolution, and executive communications.
• Utilize ServiceNow for project tracking, ITSM processes, Change Management, Incident Management, Problem Management, CMDB, and Asset Management.

Skills

Required Qualifications

• 18+ years of IT Project Management experience with a focus on Infrastructure Operations, M&A, GRC (preferred but not limited to)
• 3+ years of hands-on experience managing ServiceNow-based initiatives
• PMP (Project Management Professional), Agile, or any related project management certifications is a plus
• 15 years of project management, program management or IT management, including financial and schedule performance reporting
• 5+ years of experience managing cross-functional and end-to-end IT business processes
• Experience in all phases of systems development from concept through installation and maintenance
• 5+ years of experience in required technology Master level proficiency in automated project management tools such as Microsoft Project Advanced proficiency in analytical, organizational, project management, interpersonal and communication skills (verbal and written)
• Education
• BA/BS degree in Computer Science, Information Systems, Engineering, or a related field.
• PMP (Project Management Professional), Agile, or any related project management certifications is a plus

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additional compensation may include benefits, discretionary bonuses, and equity.