Cross-Functional Customer Service & Store Ops Rep

H-E-B; Round Rock (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

H-E-B in Round Rock, TX seeks a Cross-Functional Representative to deliver exceptional customer service across multiple departments including Bakery, Floral, Market, and Grocery. You will assist with product selection, stocking, rotation, and inventory while upholding store SOPs and safety standards.

The role requires 6+ months of store operations experience, strong communication skills, and the ability to work across diverse teams in a fast-paced retail environment.

Qualifications

• HS Diploma or GED or equivalent.

Responsibilities

• Provide excellent customer service and assist with product selection.
• Stock, rotate, and replenish merchandise across multiple departments.
• Assist with inventory control and maintain displays and fixtures.
• Understand processes and policies; follow store SOPs and safety guidelines.
• Operate in departments like Bakery, Floral, Market, and Grocery as needed.
• Support food safety and sanitation practices; keep areas clean and organized.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Adaptability across departments

Autonomy

Education

HS Diploma or GED

Tools

Symbol

ACR

Label machine

Job description

H-E-B in Round Rock, TX seeks a Cross-Functional Representative to deliver exceptional customer service across multiple departments including Bakery, Floral, Market, and Grocery. You will assist with product selection, stocking, rotation, and inventory while upholding store SOPs and safety standards.

The role requires 6+ months of store operations experience, strong communication skills, and the ability to work across diverse teams in a fast-paced retail environment.